Privacy Policy

CELEB’Événements

Dernière mise à jour : 22 juillet 2025

1. Introduction

CELEB’Événements respects your privacy. We are committed to protecting our users’ personal information. This privacy policy (the “Policy”) outlines what data we collect, why we collect it, with whom we may share it, how you can access it, and how to correct it if necessary. In this Policy, “CELEB’Événements Inc.,” “we,” “our,” and “us” refer to CELEB’Événements.

We recognize our obligation to manage your data responsibly. We do not and will not sell your data to third parties.

This Policy applies to your use of the website www.experiencequebecgourmande.com. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you consent to the use of your personal information as described in this Policy.

To make this Policy as clear as possible, we have structured it around typical scenarios where a user may share personal information with us:

• Learning about our organization
• Purchasing tickets
• Contacting customer service

Each of these sections will be explored in detail below, covering how your information is used, when and how it may be shared, how you can access and control it, how we secure it, and how to contact us.

2. Learning More About CELEB’Événements

When you seek more information about CELEB’Événements via:

• Email inquiries
• Newsletter sign-ups
• Browsing our website to learn about our mission, history, and values

We may automatically collect information via cookies or similar technologies, including:

• Browser type and version
• IP address
• Referring webpage
• Geographic location
• Time spent on our website
• Internet service provider
• Other: Google Analytics data

Additionally, we collect information during first contact or communications with us.

Why:
This data helps us analyze how our site is used and accessed, improving its functionality to better meet users’ needs. It also allows us to provide quality service and assist you in finding the information you need.

Legal basis:
This processing is necessary for our legitimate interests (enhancing and personalizing our services) and yours (responding to inquiries and allowing contact).

Note:
The information collected via cookies does not personally identify you. You may refuse cookie collection through your web browser settings. However, doing so may limit access to some parts or functionalities of our site.

3. Purchasing Tickets

When you purchase tickets via Lepointdevente.com through our website, we collect the following:

• First and last name
• Gender
• Email address
• Postal address
• Phone number
• Payment information

Why:
To complete the transaction, contact you with event updates, and for statistical purposes.

Legal basis:
These details are necessary for the performance of the sales contract and our legitimate interests (ensuring ticket delivery, receiving payment, and analyzing customer data).

Note:
If you choose not to provide this information, we may be unable to process your purchase.

4. Contacting Customer Service

When you contact our customer service, we may collect:

• Your email address

Why:
To identify you and respond to your inquiry or request.

Legal basis:
We need this information to verify your identity and address your concerns effectively.

5. How We Use Your Data

By submitting your personal information on our website, you agree to its use as outlined in this Policy. You also commit to respecting the privacy of others.

We specifically use your data for:

• Developing new website features
• Providing top-quality customer service
• Communicating for marketing, advertising, or account management
• Creating statistics for business decisions
• Tracking purchases

6. Use of Cookies

When you visit our website, cookies or similar technologies may collect your information.

Cookies are small files that contain limited data about a user, including an anonymous unique identifier. They are stored on your device and help us tailor your user experience.

7. Sharing Your Data and Why

We never sell user personal information. We only share your data as outlined below:

Third-party providers:
Some of your data may be shared with service providers (e.g., IT providers) to perform their duties under service agreements, like hosting (via Kinsta).

Generally, our providers only collect, use, and disclose your data as necessary to provide their services.

However, some third-party services have their own privacy policies regarding the data we must share with them. We recommend reviewing their policies to understand how they handle your information.

Once you leave our site or are redirected to a third-party site/app, this Policy no longer applies.

List of our IT providers:

• Meta (ad analytics – U.S.): https://www.facebook.com/privacy/policy/
• Google (data analytics – U.S.): https://policies.google.com/privacy?hl=fr&gl=fr
• Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout?hl=en
• Google ads settings: http://www.google.com/settings/ads
• Mailchimp (email marketing – U.S.): https://mailchimp.com/legal/privacy/
• Le Point de Vente: https://lepointdevente.com/conditions/

Legal obligations:

We may disclose your data if required by law or necessary to:

1. Comply with legal proceedings
2. Protect CELEB’Événements’ rights or property
3. Ensure the security of our website, users, and their data

Business transactions:
Your data may be transferred in the context of a change of control, merger, or similar transaction. Such disclosures will only occur if legally authorized.

External links:
We are not responsible for the privacy practices of other sites. Please review their policies before sharing information.

8. Data Retention

Your data is retained only for as long as necessary to fulfill the purposes for which it was collected. For example, we will retain your personal information for the duration of your use of our services, and as long as required by law.

9. Data Storage

Your data is stored in the following locations:

• Canada (hosting)
• United States (Mailchimp, Google, Meta, Le Point de Vente)

We ensure all third-party providers comply with applicable laws.

10. Data Security

Your data is protected with secure technology and access is limited to those who need it for their work. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Your Rights

You may:

• Request access to your personal data
• Ask for correction or deletion of your data
• Withdraw your consent (where applicable)
• File a complaint with the privacy commissioner

To do so, contact us at info@stg-experiencequebecgourmande-staging.kinsta.cloud

12. Changes to the Policy

We may update this Policy. When we do, we revise the ‘Last Updated’ date at the top of the Policy. Significant changes will be communicated through our site or by email.

13. Age of Consent

We do not solicit or knowingly collect personal information from minors under the age of 14. If you are a parent or guardian and become aware that a minor under the age of 14 has provided us with personal information, please contact us. If we become aware that we have collected personal information from a minor under the age of 14 without parental consent, we will delete any information that may have been collected.

14. Supervisory Authority

If you are not satisfied with our response following a request regarding your personal information, you may contact the Commission d’accès à l’information du Québec, the public body responsible for overseeing data privacy practices in Quebec, or the Office of the Privacy Commissioner of Canada.

Commission d’accès à l’information du Québec

Address:
Bureau 900
2045 Stanley Street
Montreal, Quebec H3A 2V4
Phone: 514-873-4196
Fax: 514-844-6170
Toll-free: 1-888-528-7741
Email: cai.communications@cai.gouv.qc.ca
Website: www.cai.gouv.qc.ca

Office of the Privacy Commissioner of Canada

Address:
30 Victoria Street
Gatineau, Quebec
K1A 1H3
Toll-free: 1-800-282-1376
Phone: 819-994-5444
Fax: 819-994-5424
Website: www.priv.gc.ca

15. Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information, you may contact us at:

CELEB Événements Inc.
Attn: Privacy Officer
7956 rue du Moulin-des-Jésuites
Québec, Québec
G1H 1B3
Canada
581-991-4633
info@celebevenements.com or info@stg-experiencequebecgourmande-staging.kinsta.cloud